FAQ

Absolutely. We guarantee the authenticity of every item – it’s a cornerstone of our reputation.We commit to offering only original and authentic high-quality luxury items. With over three decades in the luxury business, our dedication to authenticity has never wavered.Lightkuo is not affiliated with, nor a licensed boutique of the brands sold on this website. Lightkuo guarantees that all products are authentic.

We purchase all our stock from official Goyard retailers.Due to our long-standing relationship with Goyard stores, we can buy in bulk at discounted rates, as well as obtain pieces that are difficult to source as a regular customer.Since our items are directly imported from official Goyard retail stores, you do not have to worry about imitations and can use them with full confidence.

We purchase all our stock from official related brands suppliers.Due to our long-standing relationship with brands suppliers, we can buy in bulk at discounted rates, as well as obtain pieces that are difficult to source as a regular customer.

Since our items are directly imported from official brands suppliers, you do not have to worry about imitations products and can use them with full confidence.

the importance of peace of mind and fully support your desire for independent verification. Should you wish to have an item authenticated by a third-party service, you are welcome to do so. Please keep in mind that any third-party authentication should be conducted before a final sale is made, as our items are sold as final sale and returns are generally not accepted unless prior arrangements have been agreed upon. If you need recommendations for reputable third-party authenticators, we are happy to provide them to ensure you feel completely confident in your investment with Lightkuo.

Yes, every image you see on our website is taken in-house and represents the exact item you will receive.

Lightkuo accepts various payment methods, including major credit cards like Maestro, Mastercard, Visa etc.  All transactions are encrypted to ensure the security of your financial information.Please note, items are dispatched only after confirmed receipt of your payment.

For US clients.Generally, you do not need to pay sales tax and duties.

For European clients we offer duty free in most cases. You do not need to pay any taxes unless customs inspection requires additional taxes. For the rest of the world, tax may or may not be payable depending on local regulations.

Lightkuo excels at sourcing rare finds and fulfilling special orders. Reach out with your specific request and let us assist you in acquiring that sought-after piece.

Indeed, for those cherished moments requiring an extra touch of refinement, we provide discreet packaging, complimentary gift wrapping, and personalized cards. Simply inform us during your purchase.

Yes, we take the security of your personal information seriously. Our website employs encryption technologies to safeguard your data.

Certainly. We invite consignments from our worldwide clientele, treating each piece with the utmost care and discretion. Our dedicated team will work closely with you throughout the process.please contact us at [email protected].